This title prepares students to be successful writers and readers of technical communication, regardless of their career path. Featuring a wealth of examples and cases, it emphasises problem-solving, collaboration, visual rhetoric and usability.
Table of Contents
Table of Contents 1. Technical and Professional Communication in the Workplace 2. Rhetoric and Technical Communication 3. Technical Writing and Electronic Technologies 4. Ethics and the Workplace Writer 5. Workplace Writing in a Transnational World 6. Researching and Evaluating Source Materials 7. Organizing and Drafting Documents 8. Visual Rhetoric and Using Visuals 9. Layout and Design 10. Revising, Rewriting, and Editing 11. Usability 12. E-mail, E-messaging, and Memos 13. Letters 14. Finding and Obtaining Employment 15. Technical Definitions 16. Technical Descriptions and Specifications 17. Websites and Online Environments 18. Technical Instructions 19. Manuals 20. Proposals and Requests for Proposals 21. Informal Reports 22. Formal Reports 23. Presentations APPENDIX A: HANDBOOK APPENDIX B: DOCUMENTATION
