Hendrie Weisinger, currently teaches in a number of executive education and MBA programs at UCLA, Cornell, NYU,
Wharton, and the University of Washington. A licensed psychologist and expert in anger management, he is also a
leading authority on the application of emotional intelligence and the originator of the highly regarded techniques
of criticism training. Dr. Weisinger is the author of several successful books and has appeared on major entertainment,
news, and information programs, including The Today Show, Oprah, and Phil Donahue. He frequently consults to and
speaks before Fortune 500 companies, government agencies, and professional organizations.
Review
"At long last, a book directed to the working world that acknowledges and demonstrates how managing our
emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!"
--Rita McGlone, assistant director of executive education, The Wharton School of Business
John Wiley and Sons Inc. Web Site, February, 2001
Summary
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success
in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically
increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include
self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores
of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches
to mastering a variety of EI techniques.
Table of Contents
Increasing Your Emotional Intelligence
1. Developing High Self-Awareness
2. Managing Your Emotions
3. Motivating Yourself
Using Your Emotional Intelligence in your Relations with Others
4. Developing Effective Communication Skills
5. Developing interpersonal Expertise
6. Helping Others Help Themselves
