This classic hands-on guide, written by one of the most widely respected masters of quality, teaches the fundamental
tools of quality.
It includes:
Data collection
Histograms
Cause-and-effect diagrams
Check sheets
Pareto diagrams
Control charts
Scatter diagrams
Probability
Sampling
Graphs
This best-selling text has been used extensively by schools and major U.S. companies for training students,
supervisors, and line personnel. Simply written and self-teaching, it encourages workers to seek out applications
of the tools in their work. Includes practice problems.