In this thought-provoking, passionately written book, Bernard Mayer--an internationally acclaimed leader in the
field--dares practitioners to ask the hard questions about alternative dispute resolution. What's wrong with conflict
resolution? Why aren't more individuals and organizations using conflict resolution when they have a problem? Why
doesn't the public know more about it? What are the limits of conflict resolution? When does conflict resolution
work and when does it not? Offering a committed practitioner's critique of the profession of mediation, arbitration,
and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution
and offers a pragmatic response.