The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple
economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught
with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences
in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many
firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything
you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships.
It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture,
from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this
book is also an excellent introduction to sourcing for business students.
Table of Contents
Part I. The Fundamentals
1. The offshore landscape
2. Offshore economics and offshore risks
3. Beginning the offshore journey
4. The offshore country menu
Part II. Managerial Competency
5. Offshore strategy
6. Offshore legal issues
7. Managing the offshore transition
8. Overcoming distance and time
9. Dealing with cross-cultural issues
Part III. Other Stakeholders
10. Building software industries in developing nations
11. Marketing of offshore services - the provider perspective
12. Offshore politics
