Orlady, Harry W. :

Harry Orlady is a consultant specializing in air transport safety, aviation human factors, and air transport certification. He was recently made a member of the Wisconsin Aviation Hall of Fame. A former Senior Research Scientist for the Aviation Safety Research System ASRS, he has also worked with NASA/Ames, the FAA, and several aviation or human factors corporations. As a senior pilot with United Airlines he flew ten types of aircraft ranging from DC-3 to B747.

Orlady, Linda M. :

Linda M. Orlady is a pilot with United Airlines, presently flying the Airbus A320. Previously she flew the Boeing 747-400 as First Officer. She is also consultant in CRM and Human Factors and has been involved in several aviation safety and human factors research areas since the early 1980s, was instructor at Ohio State University, a NASA-sponsored researcher for Harvard University, and CRM manager for United Airlines.

"This is the first book in years that is worthy to replace older texts in university classes, especially those introductory in nature. Highly recommended, it offers something for everyone -- from the most theoretically oriented researchers to active pilots and other flight operations personnel."

-- Airways

"This is a thoughtful and well-informed discussion of a great many aspects of air safety, particularly from a pilot's point of view . . . an interesting overview of the history of aviation . . . much useful and interesting reference material."

-- Robotic

". . . will likely become a 'must have' book on aviation human factors . . . yet another fine addition to the growing number of excellent aviation titles published by Ashgate. . . . written with newcomers to aviation human factors in mind. Yet, even experts in the field will find pearls of wisdom and golden nuggets . . . a book exactly as advertised -- '. . . a broad approach to aviation human factors . . .' as it applies to modern air transport. . . . destined to be read by many in and outside the field of aviation human factors."

-- Scott A. Shappell, Aviation, Space, and Environmental Medicine, April 2000

". . . intended for readers who are active in current air transport operations, as well as for students."

-- Flight Safety Digest

"A first rate resource . . . the merit of this book is its broad coverage of the professional management and practical background together with good industry examples. The authors draw on information gained from accidents and explain the safety issues. A valuable reference."

-- Aviation Research Lab

"For people starting a career in aviation or the general reader 'Human Factors in Multi-Crew Flight Operations' offers a comprehensive overview of the safety issues confronting the air transport industry. It would make an excellent textbook for the student pilot while its scope and easy style makes it a useful reference work for line pilots wanting to refresh their knowledge of human factors."

-- Journal of Professional Aviation Training

"Today's aviation community sees a wide spread of Human Factors related publications, papers, meetings and talks. As highly developed and very specific academic research breaks open yet another generation of CRM on one side of the globe, crew members still struggle over finding a common language on the flight deck in an other corner of the airlines world. For a newcomer a journey into the broad offer of Human Factors literature might become similarly irritating.

"Highly skilled, the Orladys have achieved to mind melt the wealth of a two-generation personal experience in relevant Human Factors in Aviation with a broad spectrum of research findings and worldwide practical CRM-implementation results. The book is a 'must' for specialists, newcomers and practitioners."

-- Captain Dr. Werner Naef, Head of Human Aspects Development, Swissair and Secretary of European Association for Aviation Psychology

"An essential text -- not only for pilots -- but anyone involved in or concerned with air transport operations."

-- John Wegg, Editor-in-Chief, Airways

"Positively provides the most comprehensive spectrum of Human Factors multicrew flightdecks -- a basic textbook for the intent learner and a bible for the astute aviation practitioner."

-- Joey Anca, Manager Human Factors, Ansett Australia

"This book is an A to Z compendium of the evolution and application of human factors in aviation. This is the first time I have seen the whole spectrum of generalist to specialist areas covered in such lucid, practical terms and contained in one, manageable volume. Incredibly thorough in range, the book is also full of delightfully unexpected and interesting tidbits of background information. The authors have made a huge volume of work accessible and therefore useful to the person who matters most, they have reached beyond the lecture halls and conference walls to the ordinary person with limited resources but a strong interest in operational flight safety. . . . excellent accomplishment."

-- Nicole Svatek, Manager, Virgin Atlantic Airways, Human Factors

Ashgate Publishing Co. Web Site, December, 2000

Human Factors in Multi-Crew Flight Operations presents, from the viewpoint of a well-informed pilot, a broad approach to aviation human factors, and its relationship to the safety and efficiency of air transport operations. It deals with the application and effective implementation of modern human factors knowledge, and with the impact of new technology. It also provides much information about the air transport industry, its heritage, and other salient data, previously unavailable in one volume.

Its industry perspective provides a vivid context for the understanding of human factors, pitched at a level for those studying and engaged in current air transport operations. The book covers the International Civil Aviation Organization's progressive requirements for all pilots to be familiar with human performance and limitations. The first two chapters furnish a background that is necessary for an understanding of the size and projected growth of this dynamic and very large industry.

In further chapters the authors cover all aspects of air transport human factors: the basic physiology and psychology of aviation, its growth to a core technology, the team concept and Crew/Cockpit Resource Management (CRM), the role of human error, the changing role of the co-pilot, the challenging and evolving role of the flight attendant, and other relevant human factors issues. The final chapters discuss current aviation problems, transport aviation safety, the forecast future of the industry, and the industry's operational innovations. These are followed by copious Appendices including many useful lists, a Glossary, and a full Index.

This comprehensive book will interest all who are concerned with transport flight operations: especially pilots, flight attendants, other members of the operations team, engineers, scientists, managers, air traffic controllers, regulators, general aviation pilots, educators, researchers, and serious students.

List of figures
List of tables
Foreword by John Lauber
Acknowledgements
Introduction

Our heritage in air transport
The industry and its safety record
A brief history of human factors and its development in aviation
The physical environment and the physiology of flight
Those magnificent flying machines and their internal environment
The social environment
Basic communication
Documentation, including checklists, and information management
Man's limitations, human errors and information processing
Workload
Automation
Situation awareness and operating in today's environment
Crew resource management (CRM) and the team approach
Fatigue and stress
Fitness to fly
Selection and training
The challenging role of the flight attendant
Non-punitive incident reporting
Some ramifications of accident analysis
The worldwide safety challenge
Current safety problems
The air transport future

Appendices
Selective glossary of acronyms and abbreviations
Index.