For technical professionals in all fields, a practical guide to enhancing communication, interpersonal, and
managerial skillsFlatter, more collaborative organizational structures, combined with the pressure to translate
innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers,
design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial
skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics
for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip
style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and
offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving
criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment
tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and
their colleagues, trainers, and HR departments in all industries.