MIKE MARKEL is director of technical communication at Boise State University, where he teaches both undergraduate
and graduate courses. The former editor of IEEE Transactions on Professional Communication, he is the author of
numerous articles and six books about technical communication, including Ethics and Technical Communication: A
Critique and Synthesis.
Summary
Through clear advice and an accessible visual design, Mike Markel's Technical Communication models the principles it teaches, offering practical strategies that students can put to use right away. Using a student-friendly voice, Mike Markel shows writers how to tackle the major types of documents and writing situations they will encounter in their professional lives. Excellent and always fresh sample documents and examples demonstrate effective techniques and offer plenty of opportunities for analysis, while interactive cases provide engaging scenarios for writing practice. The new edition incorporates the latest workplace and technology trends, offering new advice for how and why to use social media effectively in technical communication.
Table of Contents
Preface for Instructors Introduction for Writers
PART 1: Understanding the Technical Communication Environment
1. Introduction to Technical Communication
2. Understanding Ethical and Legal Considerations
3. Writing Technical Documents
4. Writing Collaboratively
PART 2: Planning the Document
5. Analyzing Your Audience and Purpose
6. Researching Your Subject
7. Organizing Your Information
PART 3: Developing and Testing the Verbal and Visual Information
8. Communicating Persuasively
9. Writing Coherent Documents
10. Writing Effective Sentences
11. Designing Documents and Web Sites
12. Creating Graphics
13. Reviewing, Evaluating, and Testing Documents and Web Sites
PART 4: Learning Important Applications
14. Writing Correspondence
15. Writing Job-Application Materials
16. Writing Proposals
17. Writing Informational Reports
18. Writing Lab Reports
19. Writing Recommendation Reports
20. Writing Definitions, Descriptions, and Instructions
21. Making Oral Presentations
22. Connecting with the Public
APPENDIX: Reference Handbook References Selected Bibliography Index
