Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business
performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process
for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and
measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element
of the HR system can be designed to enhance firm performance and maximize the overall quality of human capital,
this important book heralds the emergence of HR as a strategic powerhouse in today's organizations.
Table of Contents
Foreword
Preface and Acknowledgments
HR as a Strategic Partner: The Measurement Challenge
p. 1
Clarifying and Measuring HR's Strategic Influence: Introduction to a Seven-Step Process
p. 27
Creating an HR Scorecard
p. 53
Cost-Benefit Analyses for HR Interventions
p. 79
The Principles of Good Measurement
p. 107
Measuring HR Alignment
p. 131
Competencies for HR Professionals
p. 155
Guidelines for Implementing an HR Scorecard
p. 183
App: Research and Results
p. 207
Notes
p. 215
Index
p. 223
About the Authors
p. 235
Table of Contents provided by Blackwell. All Rights Reserved.
