The term "production" has its roots in studies of manufacturing and the term "operations" has become popular in recent years to reflect broader interests including services and distribution. This book provides the analytical methods used to support the functions of production and operations management. The text provides thorough coverage of the state of the art quantitative models used in operations,and yet it is presented in a clean,easy to understand fashion. It teaches higher level material (more than the traditional intro text),but lower than the traditional technical texts. The author's background and training in engineering combined with his teaching experience with non-mathematical business students are exemplified in the organization,choice of examples,and presentation of the text.