Wellins, Richard S. : Development Dimensions International
Richard S. Wellins is senior vice president of programs and marketing for Development Dimensions International
(DDI).
Byham, William C. : Development Dimensions International
William C. Byham, author of the best-selling ZAPP! The Lightning of Empowerment, is president and co-founder of
DDI.
Wilson, Jeanne M. : Development Dimensions International
Jeanne M. Wilson leads DDI's Employee Development Group.
Review
"Combines the concepts of work teams and empowerment."
"The most complete treatment I've seen on the subject.... If you're making the move to self-directed work
teams, this is the book to read!"
-- Chuck Day, editor-in-chief, Industry Week
Submitted by Publisher, August, 2001
Summary
Provides the frank answers to questions about how teams work, what makes them effective, when they are useful,
how to get them going, and how to maintain their vigor and productivity over the long haul. Draws on a survey of
over five hundred organizations and an in-depth study of twenty-eight companies (conducted jointly by Industry
Week and the Association for Quality and Participation).
Table of Contents
Prologue: A Workplace Revolution: The Coming of Empowered Teams.
Part One: How Teams Work. 1. Empowering Teams: Reaping the Benefits of Greater Employee Participation.
2. Moving Toward Empowered Teams: Rethinking Leadership Responsibilities.
3. Confronting New Organizational Questions: How Teams Function in a Redesigned Organization.
4. A Day in the Life of a Self-Directed Team: A Case Study.
Part Two: Preparing for Teams. 5. Implementing a New Vision: The Role of Senior Management.
6. Planning the Successful Launch of Self-Directed Teams: The Design Process and Principles.
7. The New Look of Leadership: What's Left for a Leader to Do?
8. Selecting Team Players: Choosing the Right People for Teamwork.
9. Training the New Team: Planning and Supporting Critical Skill Development.
Part Three: Building Strong Teams. 10. Stage One: Getting Started.
11. Stage Two: Going in Circles.
12. Stage Three: Getting on Course.
13. Stage Four: Full Speed Ahead.
