Supervisory Management blends skill-building opportunities and traditional management principles to prepare
learners to become supervisors in today's business world. The central theme of Supervisory Management is working
through people--developing and empowering them to become better and more efficient in their roles. It closely follows
the SCANS requirements for workplace competencies and foundation of skills and personal qualities needed for job
performance. The text offers practical insights and advice to address common managerial situations, making it a
useful reference for supervisors throughout their careers. In this sixth edition, the authors continue their "hands
on" approach with numerous self-checks and skill-building opportunities, even more applications exercises.
Benefits:
NEW! Modern Topics: New coverage of current topics includes: supervision of temporary workers, increased coverage
of sexual harassment, impact of high employee turnover, diversity coverage, mentoring, information technology,
and servant leadership.
NEW! Web site: The new edition will feature an extensive web site for both instructors and learners, including
downloadable supplements, practice quizzing for students, links, and more. http://mosley.swlearning.com
NEW! Updated Data and Exercises: End-of-chapter material and statistical data have been updated.
NEW! Integration of Technology: Technology has been integrated throughout this text through topic discussion,
internet sites and exercises.
NEW! New Videos: New video selections will be available with Supervisory Management, 6th edition, providing
new examples of effective decision making.
Integrated Teaching/Learning System: An "Integrated Teaching/Learning System" organizes the text
and all major ancillaries around learning objectives.
Exercises: Two skill-based exercises in each chapter help the reader build "on the job" competencies.
Study Aids: "Self-Checks" allow students to test their understanding of concepts and build a beneficial
study routine.
Group Activities: Group-focused exercises in each chapter promote team dynamics.
Follows SCANS Standards: This text closely follows the SCANS (Department of Labor Secretary's Commission on
Achieving Necessary Skills) standards for developing workplace competencies, skills, and personal qualities.
Table of Contents
1. Supervisory Management Roles and Challenges
2. Fundamentals of Planning
3. Decision Making, Problem Solving and Ethics
4. Fundamentals of Organizing
5. Delegating Authority: Empowering Others
6. Communication
7. Motivation
8. Leadership
9. Group Development and Team Building
10. Conflict Management, Conducting Meetings, and Facilitation Skills
11. Coaching for Higher Performance
12. Managing Change, Time and Stress
13. Exercising Control
14. Controlling, Productivity, Quality and Safety
15. Selecting, Appraising, Disciplining Employees
16. The Supervisory, Labor Relations and Legal Issues
