This invaluable resource is a self-study curriculum designed for small child care businesses. It offers over
50 best practices developed by industry innovators to raise the level of professionalism in this important industry.
This invaluable resources covers the fundamentals of sound business practices specifically as they relate to the
child care industry. Child care providers learn to design effective business policies, customize contracts, set
prices, keep financial and legal records, and market their business. This comprehensive guide offers the child
care provider everything they need to run a successful business, including reproducible forms, contracts, ledgers
and income statements.
Table of Contents
Preface
How To Use This Book
Introduction
Chapter 1: Communication Lesson-A Child Care Provider Bill of Rights.
Chapter 2: Business Lesson-Contracts and Policies.
Chapter 3: Communication Lesson-Eliminate Guilt!.
Chapter 4: Business Lesson-Rates, Fees, and Collection.
Chapter 5: Communication Lesson-Communication Styles: Passive, Aggressive, and Assertive.
Chapter 6: Business Lesson-An Effective Record Keeping System.
Chapter 7: Communication Lesson-Assertive Listening Skills.
Chapter 8: Business Lesson-Cash In, Cash Out-Where Do You Stand?
Chapter 9: Communication Lesson-Sharing Unpleasant Information With Parents.
Chapter 10: Business Lesson-Marketing Strategies.
Chapter 11: Communication Lesson-Responsibilities Of An Assertive Child Care Provider.
Chapter 12: Business Lesson-Your Child Care Business Plan.
Appendix A: Glossary of Terms.
Appendix B: Sample Business Documents.
Appendix C: Reproducible Forms.
Appendix D: Library Resources.
